Reviews

We value our relationship with you. Relationships are the joy and happiness of life and we will work hard to build them with trust. Below are reviews that our customers have posted about Creative Tile. We welcome your feedback, too.

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Ysabella Castillo
Ysabella C.
18:07 13 Jul 19
Christina was really helpful, mum came down from Santa Rosa for some special tiles lol ... we learned that the showroom was formally an internment camp.. the showroom was really nice and had a gr8 selection of tiles.
Vanessa Quintero
Vanessa Q.
18:05 13 Jul 19
Show room was A1 you’ll learn some history and Christina was very nice and eager to help
Tony Castillo
Tony C.
18:02 13 Jul 19
Christina was very enthusiastic and helpful and answered all of our questions. Showroom was very top notch and nice to look at as well
Sara Kilgore
Sara K.
00:15 10 Jul 19
It was such a pleasure working with Christina Ruelas. I walked in to chose our pool tile and was so overwhelmed and stressed, because I knew whatever I chose it would be hard to visualize it all together. Christina knows her stuff and you can tell that she truly has a passion for what she does. My life was made so much easier with her knowledge of what looks beautiful together. She is not pushy and welcomes you to take pictures and samples home to think about your choices if needed. A big thank you to Christian for all of her help and kindness throughout the whole decision process. Creative Tile is highly recommend for their beautiful tiles, marbles etc. and all of the great employees.
David Corneliuz
David C.
14:47 08 Jul 19
Kris was very helpful and offered great ideas for our remodel. The selection at CT is tremendous.
M Imperatrice
M I.
22:04 02 Jul 19
Christina was so helpful and amazing! Well be back.
Taylor McCullough
Taylor M.
21:48 02 Jul 19
Christina was so helpful!!! This experience was amazing! Extraordinary customer service!!
Wyatt McCullough
Wyatt M.
21:47 02 Jul 19
It was very kid friendly and Christina was very helpful with our selection.
Kathy Spain
Kathy S.
04:39 27 Jun 19
Christina is wonderful. I had been so confused and not able to find what I wanted for my backsplash. She was able to help me figure it out in just a short amount of time. I love what we picked out. Really fits my personality. Creative Tile has such a great selection of tile. So many I hadn't seen anywhere else. Christina sitting and working with me really made the difference. Nowhere else offered this kind of great service.
Carmen Biddy
Carmen B.
00:10 20 Jun 19
We are remodeling our kitchen and needed tile for the back splash my sister told us about Creative tile. We meet with Christina and she came up with a beautiful design. If we ever need more tiles for a project we are definitely going back to see Christina.
Shauna Shepard
Shauna S.
19:51 16 May 19
We recently had to remodel our home. We were looking for tile and all of our local stores did not have a selection. I heard the advertisement for Creative Tile on the radio and decided to take a trip up. I was impressed with their tile selection. I made an appointment to come back to start our project. I highly recommend Christina for all projects. She has great insight and a vision for creating and seeing what your bathroom/kitchen could be. She has experience in the field as well. She can see from the customers point of view but also help you navigate the construction side with your contractor. I would highly recommend her to anyone. -Shauna
Deborah Walter
Deborah W.
19:03 09 May 19
My husbanc and I had been looking for that special tile for our kitchen in the new home we were building. While visiting family in Clovis, my sister encouraged me to go over to Creative Tile. My husband and I were so pleased to find such a great selection and the amazing help we received. We are building out of state so the process of selection was a bit complicated between calls back and forth between us and our builder as to amount and design process for the niche above our range. However, Veronica was so helpful during the entire process. Christina was also great with helping us design the arrangement of the hand painted tiles for above the range. Veronica helped arrange the shipping to our build site and made it very easy. I am looking forward to seeing the final product. Thanks Creative Tile, Veronica and Christina!!
Jennifer McCord
Jennifer M.
02:03 22 Apr 19
Veronica is awesome!
Melissa Mickaelian
Melissa M.
14:26 20 Apr 19
Great selections, great staff and very helpful. Christina is on point with customer service and very knowledgeable when it comes to lay outs, tile selections and super helpful in general. Kris and Jesse are equally helpful in all areas as well. Truly a good team .
Melissa Bailey
Melissa B.
19:37 19 Apr 19
Ordering from Creative Tile was easy and Jesse was super helpful, patient, and nice. Their prices are reasonable. Five stars! Thanks Jesse L!
velindasvida
velindasvida
18:52 19 Apr 19
Looking to doing some remodeling soon and my first impression of this place was how expensive a square foot was going to be. WRONG! This place has so many options for all types of budget. Veronica took the time to show me the different options which was greatly appreciated since I felt lost. I love how attentive Veronica was to my daughter in keeping her entertained throughout the tour. I highly recommend coming here for your home projects.
Dan Bernard
Dan B.
21:04 16 Apr 19
I had an incompetent and rude contractor, whom I promptly fired.Because this was my first bathroom remodel, I wasn't sure how to proceed. I felt stressed and uneasy about the entire thing. Luckily, I went into Creative Tile and met a very polite and courteous representative named Christina.She listened to my plight and guided me in the right direction. I was a mess when I walked in, however, when I walked out of Creative Tile, I felt like my project was right on track again. She helped me pick out complimentary combinations of colors and textures that are phenomenal. Christina also helped find quality tile setters, and and other workers needed to pull of the look I was after. My compliments to Creative Tile for their selection and knowledgeable staff. Creative tile has earned their 5 stars from me.I would highly recommend this company for all your tile needs.
Ralph Gladwin
Ralph G.
02:27 14 Apr 19
A true Showroom! Thanks for the great service and fantastic selection!
Jake Rodriguez
Jake R.
01:53 12 Apr 19
The ONLY place in town to buy tile!
Michelle Dolton
Michelle D.
21:01 09 Apr 19
After visiting the four tile businesses recommended by my tile installer I received the very best service at Creative Tile thanks to Veronica. I had no idea that there were so many types of tile and so many options but Veronica patiently explained the advantages and disadvantages of each type for tiling my showers. She was so enthusiastic about helping, had a 'great eye' for colors and textures, and made some wonderful suggestions. She's magic. Thanks, Veronica - I'll be back for my next tile project.
Alicia Duncan
Alicia D.
20:10 06 Apr 19
Christina was so friendly and very helpful!
Jose Rangel
Jose R.
22:34 23 Mar 19
great selection of tile
Kathy Elliott
Kathy E.
01:31 16 Mar 19
This business is wonderful. I needed assistance with a tile issue and they immediately helped me resolve the issue. Very friendly staff— lots of beautiful granite and other choices. Be sure and say “HI!” to Ryan!!! Thank you for great service!
Garrett S
Garrett S
01:49 14 Mar 19
Nice tile selection, very diverse. Christina is very helpful and knowledgeable
Chance Pierce
Chance P.
21:57 30 Jan 19
Great customer service very knowledgeable ask for Cristina can't go wrong
Sarah Hedrick
Sarah H.
16:41 23 Jan 19
A shout out to Creative Tile in Fresno. Every time I need tile, for myself or my clients, they go above and beyond to help me find what I need at the best value. I find that their customer service is spot on, they are friendly and knowledgeable. Thank you Creative!
Shirley Crossland
Shirley C.
22:54 17 Jan 19
Fantastic place with helpful friendly sales people.
Juan Gutierrez
Juan G.
21:13 23 Oct 18
Great variety to choose from and the showroom is very nice
Kevin Green
Kevin G.
02:14 14 Sep 18
Great place to shoptile,very helpful😀.
Katrina Floyd-Gonzales
Katrina F.
17:36 08 Sep 18
Came in to salvage a pool tile design gone awry. Christina came to the rescue, and within minutes sketched a beautiful new design. I appreciate her professionalism, kindness, and artistry.
Lissa Metzger
Lissa M.
00:29 08 Sep 18
So many things to choose from 😀
Michael Ishii
Michael I.
19:42 25 Aug 18
Great selection and friendly helpful staff. Have not yet bought from them but if the show room experience is any suggestion they’ll be great!
Troy Bratty
Troy B.
00:10 21 Aug 18
Great selections of tile stone and great help.
James Muller
James M.
02:45 20 Aug 18
Kris Salinas was very helpful, knowledgeable, and professional. Creative Tile offers quality products and material. I felt the project was important to them.
Dora Papion
Dora P.
18:07 16 Aug 18
Kris Salinas was a great help to us. He was patient and contacted other companies to help us customize our tile order. He is very knowledgeable about the products and we highly recommend him.
Michael Payne
Michael P.
19:48 10 Aug 18
When I built my custom house, I wanted the highest quality at the best price. I was my own contractor and was involved from demo of old house, framing through each step through completion. My Wife's only job was to pick out the colors and other design features. Turns out she doesn't like to decorate. I should have figured that out. Well, Chris did a great job of showing my Wife different options and helped her put it together. Both Chris and his staff did an excellent job helping with questions about installation, like using Schluter shower system.The only way they could have done better is if they installed and paid for the material (Seems he does have his limits).I could not have been happier.
Javier Cuenca
Javier C.
00:49 04 Aug 18
Yes I give Christina a Five Star for her excellent customer service and knowledge about the products. I will be back for future purchases. Great Job Christina see you soon.....
Michael Cookson
Michael C.
21:35 02 Aug 18
Creative tile has a wonderful selection in there beautiful showroom & Kris in the showroom is just awesome helping with designs and selections.
Jorge Galvan
Jorge G.
19:10 02 Aug 18
I have been doing tile most my life and this store has the best selection and customer service. Be sure to ask for Christina
Jesus Diaz
Jesus D.
03:25 02 Aug 18
Awesome customer service. Great experience overall.
Masanori Kishihara
Masanori K.
00:53 27 Jun 18
Creative Tile
Jimmy Johnson
Jimmy J.
15:11 14 Jun 18
This place is an amazing tile showroom? Everything in it is tile and grout. It gave me a whole new perspective on setting tile.
Margaret Lujano
Margaret L.
19:34 01 Jun 18
Their staff are a wealth of knowledge. Thank you Christina. Their showroom's visual presentation is very amazing!
Natalie Derderian
Natalie D.
23:48 30 Apr 18
Great selection of tile! Employees are beyond courteous and helpful.
Stephanie Buckley
Stephanie B.
05:44 03 Apr 18
Excellent service and HUGE selection of beautiful tile
Carol Olsen
Carol O.
22:59 26 Mar 18
Excellent experience. Kris Salinas was very friendle, professional, knowledgeable and made us feel feel comfortable. The staff is courteous, friendly and makes you feel important. The contractor who laid the flooring, Matthew Raymond, did a great job for us. He was friendly and would answer any questions we had and made sure we understood what he was saying. He takes pride in his work and it shows.Thank you for making this experience for us turn out Beautiful!Rodney and Carol Olsen
Mary Ann Velasco
Mary Ann V.
18:31 22 Mar 18
They have a gorgeous selection of tile. The staff are knowledgeable and helpful. If you are looking for unique or new styles, this is the place.
Robin Ediger Anderson
Robin Ediger A.
14:37 09 Mar 18
Christina is fabulous. She does her research and gives great advice.
Art Brice
Art B.
04:33 26 Jan 18
Tile is a visual addition to a home. It does not do anything (usually) but get looked at. So it makes sense to go somewhere where you can see as much tile as possible. That’s Creative Tile. We picked an unusual tile which we would have never done if we didn’t see installed first on their crazy demo floor. (It’s the first demo on the left by the stairs as you walk in.) They demo the outside tile, not surprisingly, outside in the parking lot. They have one room just for Pool tile.However, the best thing is their staff. Knowledgeable, interested in our project and they loaded all of our tile - almost 3,000 lbs with a smile. Importantly they provide information after we started the work and expedited the last few tiles we needed at the end. Chris was really helpful at each step and happily answered all of our questions.The guys at the counter and in the warehouse were very helpful, too. Special place with special people! Look at the demo floor and don’t miss both sets of their demo bathrooms. Now my Wife wants to start on the bathrooms !
Suzanne Sauve
Suzanne S.
00:53 01 Dec 17
WOW, WOW, WOW! Loved this place!!!! What a fabulous selection and the most helpful staff!Highly recommend you check it out! I can't wait to get my project under way...
Bell Memorials & Granite Works Inc. Patricia Bell
Bell Memorials & Granite Works Inc. Patricia B.
23:46 26 Jul 17
I visited here NUMEROUS times while trying to pick out tiles for a kitchen and living room remodel. Even though I probably drove him crazy, Caleb was SO helpful and patient with me....even let me take home multiple samples to view in-home. They have a HUGE selection, are knowledgeable/helpful. Lives up to their name: they are creative! You might find something similar and cheaper at a big box, but you will not get the same quality and design assistance as you will here 🙂
B. C
B. C
23:52 28 Nov 16
Great service very friendly. Very comfortable atmosphere.
Christian Parley Commercial Photography
Christian Parley Commercial P.
15:52 20 Oct 14
One of the advantages of building a Google virtual tour for local businesses is, as I create one, I have the opportunity to briefly watch how a business is run. I can say, without hesitation, that the customer service at Creative Tile is second to none. It's how you wish every business treated their customers. Creative Tile is a Fresno gem.
Robert Wegley
Robert W.
01:57 28 Mar 14
I normally don't post reviews about businesses but for Creative Tile I had to make an exception. I had gone to some other "big box" stores to look for some tile but could not find what I wanted or anyone to help me. From the moment I walked into Creative Tile, the sales staff were attentive and helpful. When I came in they were busy but still took the time to greet me and invite me to have a cup of coffee and a doughnut while browsing around the store until they could assist me. While I was looking around I saw that their showroom had an abundant selection of products that were above and beyond any selection and quality I had seen at other stores. When the sales associate came over to me, he introduced himself and asked how he could assist me. I explained what I needed and he was able to show me exactly what I was looking for the 1st time. In addition he also took the time to explain and show me how to properly clean and take care of my tile so it would stay looking brand new. The customer service was the best I have ever had. I felt like I was their most important customer they had. I told him I was doing a remodel later this year and they asked if they could help design the tile installation for me. You can be sure I'll be back to have them help me make it the best remodel ever. I have never had a more friendly and informative experience in my life. They really make it a pleasure to shop. If you want it right the 1st time and with unsurpassed quality and personalized customer service then Creative Tile is the place to go.
Chelsea Russell
Chelsea R.
00:44 07 Jan 14
Hard to find creative professionals in Fresno that are passionate about tile. Every person we spoke with was as excited about our project as we were. Can't wait to do our next bathroom!
John F Fitzpatrick
John F F.
18:01 20 Dec 12
Creative Tile is an exceptional experience. From the Showroom to installation, their expertise comes shining through. I have never run into more dedicated people when it comes to customer service. If you are planning a serious upgrade, don't even bother shopping anywhere else, it's a waste of time. You need to see their showroom to believe some of the incredible options and applications available to you. I'll be a loyal customer for years to come.